Our Policy
OUR SHIPPING POLICY
We ship internationally, but shipping rates vary depending on the destination country.
Shipping times vary depending on the destination and the shipping method chosen.
We will provide you with a tracking number for your order once it has been shipped.
International shipping will be as per Exim policy by the GOI, in certain countries we cannot ship.Also International shipment will be made on bulk orders only
No Return, No Refund Policy
We understand that sometimes things don't work out as planned. However, our no return, no refund policy is in place to protect our customers and our business.
We do not accept returns or issue refunds for any reason.
We make every effort to ensure that our products are accurate and up-to-date. However, if you receive a product that is defective or not as described, please contact us for assistance.
WARRANTY AT MERAKI DIAMONDS
We offer a one-year warranty on all jewelry purchased from our website. This warranty covers defects in materials and workmanship. If your jewelry becomes damaged within one year of purchase, we will repair or replace it at no charge.
What is covered?
The warranty covers all jewelry purchased from our website. This includes rings, necklaces, earrings, bracelets.
The warranty does not cover damage caused by:
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Accidents
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Improper care
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Normal wear and tear
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What is not covered?
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The warranty does not cover:
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Damage caused by accidents
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Normal wear and tear
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Jewelry that is not purchased from our website
How to file a warranty claim?
To file a warranty claim, please contact us within one year of the purchase date. We will need to see proof of purchase, such as a receipt or invoice. We will also need to inspect the jewelry to determine the cause of the damage.
Shipping
If the jewelry is covered by the warranty, we will pay for shipping the jewelry to us for inspection. If the jewelry is not covered by the warranty, you will be responsible for shipping the jewelry to us.
Repair or replacement
If the jewelry is covered by the warranty, we will repair or replace it at no charge. The repair or replacement will be completed within a reasonable amount of time.
Limitations
This warranty is limited to the repair or replacement of the jewelry. We are not liable for any other damages, including but not limited to:
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Loss of use
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Inconvenience
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Emotional distress
PRIVACY AT MERAKI DIAMONDS
This is your Shipping Policy section. It’s a great place to inform site visitors about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
Terms & Condition
Terms of Use
Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein).
These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Members").
The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any.
Our Promise
This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jeweler.
This Website offers services for Members who wish to purchase diamonds / jewelry for personal consumption, inclusive of, customized and readymade Jewelry.
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.